Frequently Asked Questions

Below you will find a list of frequently asked questions from our guests.

FAQ

Your questions, our answers

Arrival time?

Arrivals must be between 4 p.m. and 8 p.m.

The times indicated may be adjusted according to needs, except in the case of booking the cottage on the same day by other guests.

Departure time?

Departures must be made before 10 a.m.

The times indicated may be adjusted according to needs, except in the case of booking the cottage on the same day by other guests.

Are pets allowed?

We are sorry, but pets are not allowed in the gîte. Thank you for your understanding.

Is the reception open 24 hours a day?

No, the reception is only open from 9am to 12pm and from 2pm to 6pm.

However, you can call us in case of emergency.

What languages are spoken at reception?

We can communicate with you in French or English!

Can I leave my luggage?

Yes, we can store your luggage. If your accommodation isn't ready upon your arrival or if you're departing early, we'll store it free of charge on the day of your arrival and departure.

Internet connection?

Free Wi-Fi is available throughout the cottage.

For any further questions, please do not hesitate to contact us!

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